Iris has a user-friendly reporting tool within Iris. To use this tool effectively, it is beneficial to know how to search within Iris. It is also useful to know the naming conventions of the customers’ data or mnemonics that you are wanting to report on. We have included a few reminder steps on how to search within Iris in this module. You can skip this if you feel confident, otherwise have a quick read through as a refresher.

 

Each customer might require different reports depending on business needs and these can be customised accordingly. There are some pre-defined reports available in Iris. User reports are also saved in Iris and can be accessed under the User Reports dropdown under Reports on the black navigation bar.

 

These are the pre-defined reports in Iris:

· Device Health

· Device Info

· Downtime Duration

· TopN Quick Report

 

Let’s have a look at two of these in some more detail.

 

Device Health Report

This report shows the states of the devices within your network: healthy, warning, critical and down.

 

Step 1

Step 2


 

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1. Click on Reports on the navigation bar at the top of the screen.


 

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1. Select Device Health from the drop-down.

Step 3


 

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1. The Device Health Report will be displayed.

2. There is a search bar at the top of your screen. Type in the device name that you are looking for.

3. You can also change the dates for this report. Click Update once you have selected the dates you require.

Step 4


 

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1. You can export your report to CSV or Excel. Click on the blue arrow on the top right of your screen.

 


Device Info Report

This report shows when devices were last seen.

Step 1

Step 2


 

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1. Click on Reports on the navigation bar at the top of the screen.


 

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1. Select Device Health from the drop-down.

Step 3


 

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1. The Device Info Report will be displayed.

2. There is a search bar at the top of your screen. Type in the device name that you are looking for.

3. Click Update.



User Reports

The User Reports that have already been created and saved in Iris will be displayed here. Let’s have a look at User Reports in a bit more detail.

 

Step 1

Step 2


 

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1. Click on Reports on the navigation bar at the top of the screen.

 


 

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1. Select User Reports from the drop-down.

Step 3



 

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1. The User Reports landing page will be displayed. On this page is a list of all the User Reports that have already been created within Iris. These are displayed on the left of your screen.

2. You can search for a type of report by typing a string into the search field. This is a fast search as it only searches the results already presented in the browser. 

3. If you would like to edit any of these reports, click EDIT in the Actions column.

4. If you would like to create a new report, you can click Add Report on the top right of the screen.

Step 4

 

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1. To view the report, click on one of the Data options.

Reports can be run quickly from this page for a pre-determined date range. If the report is a monthly generated report, you will have the options to run for the current month, last month, and so on. If you would prefer a weekly report, you can run the report for this week, last week, and so on.

Step 5


 

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1. For this example, we have selected Last month

2. How to interpret the report is discussed at the end of the Reporting section.

 

 

How to create reports

You can create reports in Iris according to the needs of your customers.

 

Step 1

Step 2


 

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1. Click on Reports on the navigation bar at the top of the screen.

 


 

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1. Select Create Report from the drop-down.

Step 3


 

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1. The Generate Report page will be displayed. You are presented with a blank Generate Report template.

Step 4


 

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Select timeframes

 

For a quick report, select the time frame from the from-down list. The end time of this report will always be taken as the time when the report is run.

 

The options are:

· Hour - last 60 minutes

· Day - last 24 hours

· Week - previous 7 days

· Month - previous 30 days

 

For a specific time period, like a calendar month, use the Start and End input fields to set up for the 1st of the month to the end of the month. Use the slider to set the time frames.


 

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The Search Filter is very much like the search bar that is available in the rest of IRIS.  You don't need to add keywords like "week" or "traffic" as you select these items specifically in the report.

View Filter is a CASE SeNsiTiVe field used to contain the results displayed, to a specific view. Start by typing a few letters of the mnemonic or group, and a set of matches will appear in a drop down list for selection. Choose the one you want from the list.

Additional parameters and filters

 

Show untagged: Sometimes in IRIS we have a device with no description or mnemonic. By default these are hidden when searching for data. If you really want to see this data, check the selection box.


Show archived: If a mnemonic doesn't report data for seven days, it is archived in IRIS so as not to clutter up reports. If you wish to see this data, then select the tick-box. So if you are pulling a report for an entire month for a mnemonic group for a customer, you may need to tick this box to see reports for sites that were available for only part of a month. A site may have been closed on the 5th, so by the 13th IRIS will have archived the data.

Graph size: There are three sizes of graphs that can be displayed on the resulting report.

Sparkline is a very tiny graph that gives you a feel for the data at a glance.

Small is a bigger sized graph than Sparkline.

Large is the largest format graph.

If you need a graph on your report, the size of the graph required depends of the type of report you are producing so it’s best to try the different sizes to see what the result looks like. It’s not necessary to produce a graph in a report. This can be changed later so just leave the default if you don't want a graph.

 

PDF/CSV: Choose your output type.

Sort Ascending or Descending.


 

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Reports can be automated and will be emailed.

 

Automation

Select the frequency of the report to run from the dropdown.

 

Use the From Address field to overwrite the default email address of the Iris server.

This is useful when sending automatically to a client.

 

  Your corporate mail system rules may
  not allow this.

The Recipient list can be completed in different ways:

1. Type in the email addresses of people who should receive this report using a comma delimited list.

2. Add a valid email group.

3. Use a combination of the above two options.

 


 

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Report Settings

 

Report Name: The name you want to save this report under.

List report in view: This Customer field sets the permission level of who can view this report.

 
Report header will appear on the report cover page and in the header on every following page.

Report footer will appear in the footer on all pages.


If you have set up a report for a customer, you can personalise it  just a little by uploading their customer logo.  

 


If you create a report for NewCo Bank by limiting "Access Filter", and you leave this field blank, then all ADMIN level users will be able to see this report. However, you could also assign this report to a specific customer so that users within that organisation can access it. In this case you could assign it to NewCo Bank. Start typing a few letters of the group and a list to matches will appear in a drop down list. Take care NOT to assign a report for NewCo Bank to another customer as this is possible to do.

 

 

 

 

Step 5


 

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To add data categories and data sources, select the drop-down arrows.
Displayed data is generated based on the available Iris data from your installation.

 

1. Select the data category from the drop down list.  e.g. Interface

2. Select the data sources from the newly generated drop-down list.

3. Click Add to view the available report columns for this data source.

4. Unwanted columns, inclusion the graph, can be discarded by clicking on the "x".

 

You can add multiple data sources to build a standard report by repeating the above four steps.

The column order can be changed by dragging the tags to a new position to achieve the desired order.

Step 6


 

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1. Click Generate Report to save the report and to see the resulting output on the screen.

2. You can click Save Report throughout the process to ensure that all your settings have been saved.

 

Our next series of articles are all about our product Maps. If you have Maps and would like to continue learning more about them, click on the track that you are following.


TRACK 2: User

TRACK 3: Administrator


If you do not have Maps, you have completed your track. We wish you the best of luck with using Iris. Please use our support portal for any further queries you might have.


To return to the contents page, click on the track that you are following:

TRACK 2: User

TRACK 3: Administrator