Iris can monitor a large number of devices. The only restrictions are hardware and license requirements.
Wed, 26 Apr, 2017 at 11:09 AM
Please register on the portal support.irisns.com.
Tue, 15 Nov, 2016 at 12:39 PM
Active Monitoring (ICMP ping) can be configured to monitor the device only rather than actively monitoring (pinging) all interfaces on a switch/device. ...
Wed, 26 Apr, 2017 at 11:18 AM
The dormant feature uses an algorithm which looks at the traffic passing through the interface. It then assigns a value to the graph which is representati...
Wed, 26 Apr, 2017 at 11:19 AM
This is most likely due to an access issue from the Iris poller connecting to the device using SNMP or ICMP. To check connectivity, use the Check SNMP fea...
Tue, 30 May, 2017 at 11:46 AM
Access Requirements to/from the Internet tcp/22 in (ssh admin) from our jumphosts or VPN tcp/80 Out (HTTP) download installation and update packag...
Fri, 27 Jan, 2017 at 3:14 PM
This can be obtained via the back-end. Please contact support until a front-end feature is available.
Thu, 19 Jun, 2014 at 10:39 AM
IRIS can discover several different device types. Please contact IRIS support to assist until this feature is available via the front end.
Wed, 26 Apr, 2017 at 11:07 AM
To undelete a user, click the show deleted users icon at the top of the screen and click undelete. See the following two screenshots to assist. ...
Tue, 30 May, 2017 at 11:58 AM
To send syslogs to Iris, they need to be sent as unauthorised to either the Iris DCE or the Iris poller using level local5 and above. The hostname of the ...
Tue, 30 May, 2017 at 12:00 PM