Managing devices includes adding or removing devices that are monitored by Iris. You are also able to change the IP address, the poller or polling routines for a particular device.

When adding devices, you can do this manually or you can autodiscover devices on your network. Autodiscover is discussed under Discover Devices.

Adding a new device

Let's start by watching a video on how to add devices in Iris.

In case you missed any detail in the videos, we have created a step-by-step process for you here. This is how to manually add a device.

On the Devices page, click to add a new device.

Hostname: This is the name of the device that exactly matches the hostname as is configured on the device. No spaces or unusual characters allowed as per RFC1123 which is the standard for internet hostnames.

Alias: An alias is a friendlier user defined name that is used to describe the device in reports instead of the Hostname or basetag.

Class: The class is just a designation that is given to a router so that we can make some decisions about topology. Select the closest match from the list.

Type: Choose the device type from the drop-down of the device to be polled. To monitor an IP address, use IP Host as the Device Type.

Vendor: Select the vendor from the drop-down list.

IP Address: Enter the IP address of this device.

Use hostname: To use the hostname instead of the IP address, select Use hostname.

Monitoring profile: A monitoring profile is used to tell Iris how to poll a device. Choose the profile from the drop-down list. A new profile can be added under Devices>Manage Monitoring Profiles or clicking on the plus sign next to this field (depending on the version of Iris that you have installed).

Multi-tenant: A device is multi-tenant if its elements can be assigned to different views. In the case of PE device, this is usually what you want. CE devices are usually only assigned to the customer’s view, so you’d not want it to be multi-tenanted. Similarly, servers and core devices are typically also only assigned to a single view.

If you are adding an Iris device, the following fields should be completed: Connection Port, DCE Connection Port, Shared Poller and Netflow port.

Pollers: Choose a poller to poll the device. Your primary poller should be closest to the device in terms of network topology. A secondary poller can also be used to poll this device for redundancy.

SNMP version: If the device supports SNMP, you can use SNMP string.

SNMP Community: The SNMP community will need to match the SNMP string used on the router config. You have the option of using a Read Only <RO> or a read/write string <RW>.

Active Monitoring: Select relevant option from the drop-down menu. Click on help for more information on Active Monitoring.

Config backup: You have the option of backing up the config of the device, if it supports it. If the device doesn’t support it, then several fields will not be visible here.

Login User and Password: Type in the username and password.

Auth secret: Type in the auth secret.

Views: It is usually best practice to put the device into a view.

Notes: Sometimes it is useful to have notes for any additional info you would like to include for this device.

Click Check to confirm that everything is correct. If everything checks out, click Save.

Edit a device

From the Devices page, select the device that you would like to edit. Either click on the edit icon at the top of the screen or in the actions column in the row of the applicable device.

If you would like to change the Hostname, click Change and the Change Hostname pop-up will be displayed.

Type in the hostname that you would like to use for the device or edit the existing hostname.

Note: The device will remain in change pending state for several hours to avoid data loss for the duration of the change. During this time, you may see graphs for both the old and new hostname.

Click Change and Save.

Iris Certified Engineer (ICE) Level 1, 2 and 3

We offer certification exams for all users and administrators. Tracks have been developed to cover the content for each of the levels. To register to be an ICE, please email

For the next article, click on the track that you are following:

TRACK 2: Service Manager

TRACK 3: Administrator

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TRACK 2: Service Manager

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