Downtime Duration Reports takes the information from events and calculates the time between a clear and down message to determine how long it was down for.

Use the filters to find the data you are looking for. You can also change the time control.

Check that the columns that you would like to see are selected by clicking on the column filter on the top right of the screen.

Iris Certified Engineer (ICE) Level 1, 2 and 3

We offer certification exams for all users and administrators. Tracks have been developed to cover the content for each of the levels. To register to be an ICE, please email