FAQs
Flapping kicks in once an alarm changes state within 30 minutes of the last state change; i.e. if a device was just added to Iris and is reachable (UP) b...
Wed, 22 Nov, 2017 at 6:55 PM
To receive notifications in a private channel, a group, or directly to your own account, you will need to create a Telegram bot. Follow the in...
Tue, 4 Jul, 2017 at 12:08 PM
SNMP v3 security levels explained
SNMP v3 offers 3 different security levels:
noAuthNoPriv
authNoPriv
authPriv
In the above, auth re...
Wed, 1 Nov, 2017 at 1:54 PM
Currently, supported features are as follows:
Windows server
• Event Log Collection
• Iris collects System Event logs every 5 minutes
• Al...
Wed, 1 Nov, 2017 at 1:48 PM
Access Requirements to/from the Internet tcp/22 in (ssh admin)from our jumphosts or VPNtcp/80 Out(HTTP) download installation and update packages -> rep...
Thu, 12 Jul, 2018 at 2:10 PM
Iris can monitor a large number of devices. The only restrictions are hardware and license requirements.
Wed, 26 Apr, 2017 at 11:09 AM
To send syslogs to Iris, they need to be sent as unauthorised to either the Iris DCE or the Iris poller using level local5 and above. The hostname of the ...
Tue, 30 May, 2017 at 12:00 PM
Active Monitoring (ICMP ping) can be configured to monitor the device only rather than actively monitoring (pinging) all interfaces on a switch/device.
...
Wed, 1 Nov, 2017 at 1:02 PM
Let's have a look at notifications first: In the "edit alarm notifications" modal, you can match on mnemonic and device which can both co...
Mon, 23 Jan, 2017 at 3:05 PM
Besides SNMP, Iris also makes use
of WMI for Windows servers. Iris needs a local or domain admin account on the
server. Please contact support to confi...
Thu, 17 Nov, 2016 at 11:19 AM